In this video, I talk to you about an Hp Deskjet printer that is not recognizing an ink cartridge or multiple ink cartridges. The truth of the matter is that Yes No. 07-06-2016 01:54 PM. Tried solution #4, hasn't made a scrap of difference. The test colours come out, except the black, when I try to print a text file (black only), nothing comes out; the printer test file also comes out blue only. HP Color LaserJet Pro MFP M182, M183. 7KW54A, 7KW55A, 7KW56A. 20200603 or later. HP DeskJet 2700 All-in-One Printer HP DeskJet Ink Advantage 2700 All-in-One series. DA90. Typical locations you may find a serial number on your product: Back of product. Under the battery. For laptops, press Fn + Esc. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Learn more. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps. Close the carriage access door. Reconnect the power cord to the rear of the printer, and then turn the printer on. Refer to this HP document for further assistance:- Click here In the Find a printer by other options window, select Add a printer using TCP/IP address or hostname, and then click Next. Select Autodetect from the Device type drop-down. Find the printer IP address. HP Smart app (Windows, Mac): Open the app, click your printer, and then click the Printer Settings tile to find the IP address. Click Print. The Print dialog box opens. Make sure that the name of the HP printer you are using displays in the printer Name box. If necessary, use the drop-down list to select your printer. Click the Properties button. The Properties dialog box opens. Check the options on the property tabs to make sure that the appropriate color options are In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Clean Printhead to start the cleaning tool. Review the Print Quality Diagnostic page that prints for defects and any instructions to resolve the issue. Run up to two more cleaning cycles, if necessary. Learn how to resolve an issue when the printer status displays "Offline", the wireless light blinks, and the HP Smart app does not list HP DeskJet 2700, HP DeskJet 2700e, HP DeskJet Plus 4100, or HP DeskJet 4100e printer models. 2) Select your HP Printer. 3) Select Uninstall. 4) In Windows, search for and open Devices and printers. 5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’. 6) Open up the run command with the “Windows key + R” key combo. hjhgE4b.